Politique d'expédition
ORDER PROCESSING
After placing an order on our website, we will immediately accept it for processing. Within 24 hours you will receive an SMS or Email with your order number for tracking and the courier will also contact you to approve the place and time of receipt. We ship directly from various warehouses, including Europe (Poland or Romania) and United Kingdom.
UK + EU — 2-7 business days
Middle East - 6-13 business days
Australia and New Zealand — 6-13 business days
Rest of the world — 8-15 business days
Above you can see our average shipping speed. Please note that some shipments may arrive within 7 days, some may take longer due to various factors. Some of the airports are overloaded and it may take time for your shipment to arrive in your country.
If your shipment is in transit for 30+ days, kindly contact our customer support team. The parcel is considered lost if it is in transit for more than 1 months (2 months for large shipments). We'll re-ship it for free or will issue a full refund.
- LED maps & 3D maps size XXL&XXXL are produced 7-10 days from the date of payment and are sent from Europe (Poland or Romania) or United Kingdom by the UPS delivery service.
- OTHER GOODS are produced 1-2 days from the date of payment and are sent from Europe (Poland or Romania) or United Kingdom by the UPS delivery service.
If you have any other questions, please contact our Customer Support team:
support@ukrainiangoods.shop
